Ms. Lin is the encyclopedia of our company. She has led our team to overcome numerous challenges in the freight forwarder China business.
Twenty years ago, our freight forwarder China business was still in the port-to-port era, known as Freight Forwarding 1.0. Then came Freight Forwarding 2.0, which is door-to-door service. We started offering door-to-door services as a freight forwarder China 20 years ago. At the beginning, due to unfamiliarity with agents, foreign ports, and trucking services, we encountered many pitfalls. It was Ms. Lin who led us with her "nail spirit," gradually making our door-to-door business very mature.
Now, Sunny Worldwide Freight Forwarder China has joined the World Cargo Alliance (WCA) and other associations, serving as vice president for 13 freight forwarding associations. We possess strong foreign trade logistics coordination capabilities, which few freight forwarder China companies can achieve. Because the alliance has agents all over the world, it provides a foundation and guarantee for door-to-door services. For instance, last week, we had a shipment to Ecuador. For door-to-door service, we needed a local agent in Ecuador. Using these platforms, I contacted a local agent to handle it. The advantage of this platform is the endorsement; if the agent's service is inadequate or other issues arise, the platform helps us coordinate and resolve problems, even defending our rights, ensuring better service from both parties.
At the end of last year, I assisted a Mexican client with a stationery procurement project in Zhejiang, purchasing 28 container loads of stationery. As a 25-year-old freight forwarder China company, the client trusted us immensely, even asking us to conduct factory and goods inspections on their behalf without visiting the factory themselves. This shows the level of trust they have in us. We arranged logistics transportation for the client and even handled settlements. Ms. Lin was fully involved in this comprehensive agency order, laying a solid foundation for our future comprehensive procurement agency services.
Now, Sunny Worldwide Freight Forwarder China, as a seasoned freight forwarder China company, has extensive resources and the capability to customize sea, air, and rail combined logistics, reducing costs or time. We also help with various miscellaneous tasks without charging extra, greatly facilitating our clients. In case of LCL (Less than Container Load) shipments, our staff supervises the loading on-site and sends videos to clients. If there are issues with code confusion, we meticulously redo the labels to simplify counting. While some in the industry do this, they are not as meticulous. Even when clients purchase small items on Taobao, we assist with packing and boxing. We handle many small tasks that others might not consider doing for clients.
A few years ago, we chartered 34 flights to Malaysia. It was our first time chartering flights, and Ms. Lin led the way, from renting the planes and negotiating prices to coordinating all ground operations. She documented every step in brief reports, noting when reservations were made, when loading occurred, takeoff, landing, and more. This served as a guide for our logistics operations on how to track and coordinate each step.
As a freight forwarder China company with 25 years of experience, we care more about our clients' needs than they do. Except for natural disasters, our on-time rate is 99%.
Ubicación : Room 806, Block B, Rongde Times Square, Henggang Street, Longgang District, Shenzhen, China, 44543 ShenZhen,
Persona a contactar : WorldwideLogistics Sunny, +8619128457422