Production Delay Threatens Shipment Deadline, Only Our Efficient Freight Forwarder Chi...

Production Delay Threatens Shipment Deadline, Only Our Efficient Freight Forwarder China to Saudi Arabia Can Handle It

Omar said he recently hired a freight forwarder China to Saudi Arabia to help transport a shipment to the NEOM port in Saudi Arabia. They were told it would take 25 days to arrive, but a month later, it still hadn't reached the port. He contacted the freight forwarder's representative, who looked clueless. A while later, they called back saying the shipment was delayed due to customs inspection. Omar was frustrated and asked why they didn't inform him earlier so he could make alternative plans. The freight forwarder's representative said they had a new employee who lacked experience and forgot to send the notification email! Omar said the freight forwarder's internal management was poor and that they couldn't risk further issues, so he wouldn't work with them again.

Omar only chose that freight forwarder because their prices were low, not realizing that it wasn't worth it. He realized how important it was to find a reliable freight forwarder China to Saudi Arabia for long-term cooperation. Through a friend's recommendation, Omar contacted me. I told Omar that we are a large-scale freight forwarder China to Saudi Arabia with nearly a hundred employees and a team with over 26 years of international logistics experience. We have our unique company culture and training mechanisms, and many employees have 5-8 years of experience. We have a particular advantage in freight forwarding from China to Saudi Arabia. Additionally, we pay great attention to detail in our operations, provide full tracking of shipments, are always online during holidays, and can provide timely feedback within 24 hours of any issues. Many clients can't do without us after working with us once.

Due to the delay caused by the previous freight forwarder, Omar was anxious. This shipment included 150 slaughtering equipment pieces, but the control panels and pulley hangers were produced by two different factories. The control panels were heavy, while the pulley hangers were light and could be considered bulk cargo. However, the two factories were far apart, and Omar wanted to consolidate the shipments from both suppliers into one container for shipment. He didn't know how to arrange it and was struggling to find a suitable freight forwarder China to Saudi Arabia.

I told Omar that Sunny Worldwide Logistics has our own container fleet, which is rare in the industry, with only 10% of companies having their own fleets. Another key factor for foreign clients looking for reliable freight forwarders China to Saudi Arabia is that the freight forwarder must have its own warehouse to fully control the entire logistics process, ensuring timely delivery and high-quality management of the goods. We have an exclusive foreign trade warehouse at Yantian Port. Among the 60,000 freight forwarders in Shenzhen, only three logistics companies have such capabilities. So, Omar's shipment would be perfectly suited to us.

Omar was convinced and asked me to arrange everything as soon as possible. Since we have our own trucking fleet, scheduling was much more flexible. I directly contacted the control panel factory and the hanger factory. The control panel factory said they could complete production and packaging within the contract time, but the hanger factory was delayed by about 10 days. I was quite anxious after hearing this. After consideration, I chose the port nearest to the control panel factory and selected a suitable shipment date to Saudi Arabia based on the hanger factory's estimated time. I arranged for a truck to pick up the hangers from the factory immediately after packing, and simultaneously arranged for an empty container to be sent to the control panel factory for loading.

The hanger truck was directly taken to the control panel factory to load the hangers together with the control panels. This way, the hangers didn't need to be unloaded into a warehouse; they were loaded directly into the container, saving once loading and unloading fees for consolidation and avoiding the risk of cargo damage or loss. After negotiating with the control panel factory, we were able to load the containers at their factory, saving the client the cost of loading in a consolidation warehouse. At the same time, since there was no need to go to the warehouse for loading, it greatly saved time for consolidation. We cut off orders on the day of loading at the control panel factory and the ship sailed three days later. This was the fastest sailing time possible after the hanger factory's goods were ready.

This Saudi Arabia consolidation solution made Omar very satisfied, saving both time and cost. He finally relaxed.

I told Omar, "As a seasoned freight forwarder China to Saudi Arabia, we are very experienced. We know that clients need more than just logistics services; sometimes, peripheral services are more important to them. So, as long as we can help, we will do whatever our clients need. This way, clients can save themselves from cumbersome tasks and focus on their core business. Clients feel that our service is comprehensive, so they may come back to us next time." It's our comprehensive service attitude that allows our company to solve a large part of our clients' pain points. The two complement each other, allowing our business to grow bigger and bigger.

If you want to know more about me, read my diary, which records more details about freight forwarding from China to Saudi Arabia and the warm and touching stories between us and our clients. Feel free to contact me if you have any needs.