Two Months with No Delivery from an Unreliable Forwarder, Sunny Worldwide Logistics' Ef...

Two Months with No Delivery from an Unreliable Forwarder, Sunny Worldwide Logistics' Efficiency Puts Customers at Ease - Freight Forwarder China to Saudi Arabia

Laila's shipment to Saudi Arabia has been delayed for two months with no delivery in sight. Unreliable freight forwarders can be such a headache.

Laila runs an e-commerce business in Saudi Arabia. Last time, she saw someone recommending a freight forwarder China to Saudi Arabia in a group chat, offering new customer discounts. It seemed more affordable and faster than her previous one, so Laila couldn't resist the temptation and shipped a batch of goods with them. The ship sailed on January 3rd, but as of March 5th, two months later, she hadn't received the goods! The freight forwarder was just playing games, either not answering the phone or hanging up mid-conversation saying they were in a meeting.

After hearing Laila's complaint, I told her that many customers choose freight forwarders China to Saudi Arabia based solely on the cheap initial shipping quote. But that shipping cost is negligible compared to the subsequent operations involved. After all, it's international logistics between China and Saudi Arabia, involving both goods and money. If you happen to find a freight forwarder with an advantage in this route and they're reliable, then you've hit the jackpot.

But such good deals are rare. Buyers can't be as smart as sellers. Most likely, the freight forwarder is up to something. If a cheap freight forwarder ships ten batches, you're incredibly lucky if all ten go smoothly. If just one out of ten has a problem, the savings from the previous nine will definitely be lost on that one.

Laila's e-commerce business involves 2000 boxes of children's electronic toys and a batch of fruits, each loaded into a 40gp container. She required both containers to be sent to Dammam Port in Saudi Arabia together. The children's toys were made in advance, so they could wait, but the fruits, although preserved, were best shipped as soon as possible. So the toys were stored in a warehouse temporarily, waiting for the fruits to be ready before they were picked up and loaded together.

I told Laila that as an experienced freight forwarder China to Saudi Arabia, we have an advantage in this area. We have a dedicated foreign trade warehouse at Yantian Port, with standardized management of goods, controlling the entire logistics process in our own hands. We are one of only three out of 60,000 peers in Shenzhen. A key factor for foreign customers looking for reliable freight forwarders China to Saudi Arabia in China is that the freight forwarder has its own warehouse, so that the entire logistics process can be controlled in their own hands. This ensures professionalism in loading and unloading goods, standardized boxing, labeling, and safety, guaranteeing timeliness and high-quality management of goods.

Although she knew we were a 26-year-old freight forwarder, she wondered if we, as a traditional freight forwarder China to Saudi Arabia, could handle the logistics services for this emerging e-commerce sector. I told Laila that our continuous development over the past 26 years is inseparable from our ability to keep up with the times. We promptly launch new businesses based on the latest needs of customers and the market. So, although we are a traditional freight forwarder, we constantly learn and improve, staying close to the pulse of the logistics market. We have already started e-commerce compliance customs clearance services. Currently, many e-commerce customs clearances still use traditional methods, which are not compliant. What are the differences between e-commerce customs clearance and traditional customs clearance?

First, the customs clearance methods differ. The customs clearance method for traditional trade is 0110, while for e-commerce, it's 1039, 9610, 9710, or 9810.

Second, the accompanying documents are different. The accompanying documents for the 0110 customs clearance method include manifests, invoices, and contracts. But for e-commerce customs clearance, the only accompanying document is the manifest, as the seller ships the goods directly to the e-commerce platform's warehouse, such as Amazon's.

Third, the trade transaction methods differ. Traditional trade generally uses terms like FOB, CIF, C&F, etc. For e-commerce customs clearance, it can only be CIF or C&F, as the freight cannot be paid by the overseas warehouse and must be paid by the seller.

Everyone has had this work experience: when someone introduces a company to you, even if they exaggerate, they still have to base their exaggeration on the company's existing scale. They dare not invent advantages that don't exist, such as foreign trade warehouses or self-purchased office buildings. No matter how convincing they sound, as listeners, we can sense the true situation of their company. As a well-established freight forwarder China to Saudi Arabia, as long as we present our strengths objectively to customers, they can sense our true scale.

Laila appreciated our professionalism and witnessed our company's strength. Importantly, our additional services were perfect for her. She said she had never felt so at ease with a freight forwarder China to Saudi Arabia before.

If you're like Laila and need logistics services or other services from China to Saudi Arabia, I will be your reliable logistics partner. To learn more about me, read my blog, which documents more about my 26 years of experience as a freight forwarder China to Saudi Arabia and the heartwarming stories between us and our clients. Feel free to contact me if you have any needs.

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